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Frequently Asked Questions

Answers about Vault No.9 collections, materials, vintage authentication, care, shipping, and returns.

Vault No.9 is a curated jewelry house offering contemporary statement jewelry and authenticated luxury vintage jewelry. Every piece is either thoughtfully designed or carefully selected for its craftsmanship, quality, and enduring style.

We offer two collections.

Our Signature Collection features contemporary statement jewelry inspired by sculpture, architecture, and modern design.

Our Vintage Collection features authenticated luxury jewelry from renowned fashion houses, chosen for its craftsmanship, rarity, and timeless appeal.

Yes.

Every vintage piece is carefully evaluated before becoming part of the Vault No.9 collection. We examine construction, hallmarks, materials, craftsmanship, and design details to verify authenticity.

Any signs of age or wear are clearly described and photographed.

Our Signature Collection is produced in small batches through artisan jewelers in South Florida, Spain, and Portugal.

Our Vintage Collection consists of authenticated pre-owned luxury jewelry originally produced by the respective fashion houses.

Material selection begins with the design.

We carefully choose metals, finishes, and natural materials that complement each piece while offering durability, comfort, and lasting beauty. Materials vary by collection and are listed on every product page.

We design many of our contemporary pieces as wearable sculpture, shaping metal into bold forms and clean silhouettes that become the focal point of an outfit. It's jewelry designed to be noticed - not just worn.

The simplest approach is often the best.

Choose one piece to lead the look, whether it's a sculptural cuff, bold earrings, or a statement necklace. Let the jewelry do the talking.

Store each piece separately, avoid water and chemicals, and wipe with a soft cloth after wearing.

Specific care instructions are included on each product page when needed.

We accept returns within 14 days of delivery on eligible items. Jewelry must be returned unworn and in its original packaging.

Please see our Returns Policy for complete details.

We believe in producing less and choosing better.

Our Signature Collection is made in small batches with artisan workshops, while our Vintage Collection gives exceptional jewelry a second life. Together, these approaches reduce unnecessary production and celebrate craftsmanship that lasts.

Yes.

We proudly ship to customers around the world.

Our team is always happy to answer questions about sizing, materials, vintage authentication, or finding the perfect piece for your collection.

Still have a question?

Contact us for help with sizing, materials, vintage authentication, or finding the right piece.